Terms and Conditions new1bet

F1Introduction and Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User") and new1bet ("Platform", "we", "company"). new1bet operates under international licensing and provides online gambling services encompassing online slots, live casino and sports betting.

This document takes effect as soon as you complete the account registration process or use any part of the new1bet platform. If you do not agree with any clause in this document, you are required to cease using the platform immediately.

new1bet reserves the right to amend, add to or replace any part of these Terms and Conditions at any time without prior notice. It is the user's responsibility to review this document periodically to ensure you are always in compliance with the latest version in force.

F2Eligibility and Account Registration

2.1 Age Requirement

All users must be at least 21 years old on the date of registration. new1bet reserves the right to request proof of age at any time in the form of a copy of an identity card (MyKad) or appropriate statutory document. Accounts found to be non-compliant with this age requirement will be terminated and the balance in the account may be forfeited.

2.2 Registration Information

Users are required to provide accurate, complete and current information when registering an account. The information required includes full name, an active mobile phone number, a valid email address and other details requested in the registration form.

• The username must be unique and must not contain elements that are unlawful or obscene.
• The registered email address will be used for all official communications from new1bet.
• Users are responsible for updating their personal information whenever any changes occur.
• Each individual is only permitted to hold one active account.

2.3 Identity Verification

new1bet reserves the right to request user identity verification at any stage of platform use. This process may involve submitting a copy of a MyKad, bank statement or other supporting documents. Failure to submit the requested documents within the stipulated period may result in the account being temporarily suspended.

F3User Account Management

A new1bet account is personal and may not be transferred, lent or shared with any other party. Any sharing or transfer of an account may result in the termination of that account.

3.1 Password Security

Users are fully responsible for the security of their own account passwords. new1bet recommends using a strong password that combines uppercase letters, lowercase letters, numbers and symbols. Any activity that occurs using your login credentials is entirely your responsibility unless you have reported a password breach to us beforehand.

3.2 Account Suspension and Closure

new1bet reserves the right to suspend or close a user's account for the following reasons without providing detailed justification:

• Violation of any clause in these Terms and Conditions.
• Suspicion of fraudulent activity or money laundering.
• Abuse of the bonus or promotion system.
• Use of illegal software or game manipulation methods.
• Account closure request from the user themselves.

F4Deposits and Payment Methods

new1bet provides a variety of payment methods for the convenience of Malaysian users, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay and cryptocurrencies such as USDT, BTC and ETH.

4.1 Deposit Limits

The minimum deposit amount for all payment methods supported by new1bet is RM10. All deposit transactions are processed in Malaysian Ringgit (RM/MYR).

4.2 Deposit Process

• Deposits must be made using an account in the name of the registered user only.
• Deposits from third parties are not accepted and will be returned without notice.
• new1bet is not responsible for any failed transactions caused by the payment provider.
• Users are advised to keep records of all deposit transactions for reference.

4.3 Cryptocurrency

For deposits using cryptocurrency, users must ensure the wallet address used is correct. new1bet is not responsible for any loss of funds resulting from an incorrect address entered by the user.

F5Withdrawals

The withdrawal process at new1bet is designed to provide convenience to users with a processing time of between 10 to 45 minutes for most payment methods.

5.1 Withdrawal Limits

The minimum withdrawal amount for all payment methods is RM100. Withdrawals below this limit will not be processed and users must accumulate a sufficient balance before requesting a withdrawal.

5.2 Withdrawal Conditions

• The account must go through an identity verification process before the first withdrawal is permitted.
• Withdrawals can only be made to an account in the same name as the new1bet account.
• Any bonus that has not met the wagering requirements is not eligible for withdrawal.
• new1bet reserves the right to delay withdrawal processing for security review purposes.

5.3 Processing Time

Withdrawals are usually processed within 10 to 45 minutes. However, this time may be longer under certain circumstances such as security reviews or technical issues on the part of the financial service provider.

F6Bonus and Promotion Policy

6.1 Welcome Bonus

new1bet offers a 150% welcome bonus on your first deposit up to a maximum of RM300. For example, if you deposit RM100, you will receive a bonus of RM150, bringing your balance to RM250, with a wagering requirement of RM150 × 20 = RM3,000. For a deposit of RM600, the maximum bonus of RM300 is given, bringing your balance to RM900, with a wagering requirement of RM300 × 20 = RM6,000.

6.2 Bonus Wagering Requirements

All bonuses received must be wagered 20 times the bonus amount before any winnings from the bonus can be withdrawn. The wagering requirement is based on the bonus amount received, not the deposit amount.

• Not all games contribute equally towards fulfilling the wagering requirements.
• new1bet reserves the right to cancel bonuses and related winnings if there is suspicion of promotion abuse.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• Each promotion has its own validity period and expired bonuses will be automatically forfeited.

6.3 VIP Programme

new1bet offers a VIP programme with three tiers: Bronze, Silver and Gold. Bronze tier users are eligible for weekly cashback of up to 0.5%, Silver tier up to 1.0%, and Gold tier up to 1.5%. Progress within the VIP programme depends on the user's level of activity and loyalty to the platform.

F7Betting Rules

All bets placed on new1bet are subject to the specific rules for each type of game. Users are responsible for understanding the game rules before placing any bets.

7.1 Game Results

The results of all games on new1bet are determined fairly using a certified random number generator (RNG) or through live dealers in the case of live casino games. new1bet is not responsible for any losses incurred as a result of valid game outcomes.

7.2 Technical Errors

In the event of a technical error during a game session that affects the outcome or payout, new1bet reserves the right to cancel the relevant bet and return the original amount wagered to the user's account. new1bet's decision in this matter is final.

F8Fraud and Misuse

It is strictly prohibited to use the new1bet platform for money laundering, credit card fraud, unauthorised use of another person's bank account, or any other illegal activity.

• The use of automated software, bots or third-party tools to manipulate games is completely prohibited.
• Abuse of the bonus system through dishonest methods such as the use of multiple accounts is a serious offence.
• Collusion between players to manipulate betting outcomes is prohibited and may result in legal action.
• Any claims against actions taken by new1bet must be submitted through official support channels.

F9Responsible Gambling

new1bet is fully committed to responsible gambling practices. We understand that gambling can be an enjoyable form of entertainment when done responsibly, but it can also cause problems if not kept in check.

9.1 Personal Betting Limits

Users may contact the new1bet customer support team, which operates 24/7, to set deposit limits, loss limits or playing time limits. We encourage users to make use of these self-control tools as a proactive measure.

9.2 Self-Exclusion

If you feel that your gambling habits are getting out of control, you may request a voluntary account suspension for a set period or permanently. Please contact our customer support via live chat or email to process this request.

9.3 Restrictions for Vulnerable Individuals

Users who have been diagnosed with a gambling addiction, individuals in recovery, and anyone experiencing serious financial difficulties are strongly advised not to use this platform. Contact our support team if you need assistance or further guidance.

F10Limitation of Liability

To the extent permitted by applicable law, new1bet will not be liable for any indirect, consequential or punitive losses or damages arising from the use of our platform.

new1bet does not guarantee that the platform will always be free from technical disruptions. Users acknowledge that temporary service interruptions may occur and new1bet will make every effort to restore the service as quickly as possible.

new1bet's total liability to any user shall not exceed the total amount deposited by that user in the 30 days prior to the liability claim being made, under any circumstances.

F11Intellectual Property Rights

All content on the new1bet website, including text, graphics, logos, images, audio clips, digital downloads and data compilations, is the exclusive property of new1bet or our content providers and is protected by international copyright law.

Users are prohibited from copying, redistributing, displaying, publishing, selling, renting or modifying any part of the content on the new1bet website without explicit written permission from new1bet management.

The trade name "new1bet", our logo and brand identity are registered trademarks that may not be used by any party without official authorisation.

F12Amendments and Applicable Law

new1bet reserves the right to amend these Terms and Conditions at any time at our absolute discretion. Amendments will take effect as soon as they are uploaded to this website. Continued use of the new1bet platform after any amendment constitutes acceptance of the amended terms.

12.1 Amendment Notice

For amendments considered significant, new1bet will endeavour to notify users via registered email or an in-platform notice. However, it remains the user's responsibility to review this document periodically.

12.2 Applicable Law

This agreement is governed and interpreted in accordance with the laws applicable to online gambling platforms under international licensing jurisdiction. Any disputes arising in connection with these Terms and Conditions shall first be resolved through goodwill discussion before any legal action is taken.

If you have any questions regarding these Terms and Conditions, you may contact the new1bet support team via live chat, which operates around the clock, or by email at [email protected].